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Dr. Hatchard gave me fantastic insight!

I came to the Vision Support Centre for a regular Eye Exam. I was also experiencing some spotty vision in my left eye that I had asked to be addressed. The treatment I received was like none I had ever experienced before. The staff was very friendly, thorough and helpful.

Prior to seeing Dr. Hatchard, his assistant took me to have all the pre-screening tests and also took my blood pressure. Once I was in the exam room with Dr. Hatchard, he did a normal eye exam with a few little extra little things he wanted to look more closely at. The information he was able to tell me about my eyes blew me away! I didn’t know half the things about my eyes from previous exams that I now learned.

The knowledge and time Dr. Hatchard gave me insight to some preventative measures I can take to better my vision. I was also informed that I had a cataract and possible early signs of Glaucoma. Dr. Hatchard did an amazing job of explaining what this means and has referred me to an Ophthalmologist to co-manage my condition. He took the time to show me a picture of my eye and the areas of concern. Also, he went into great detail explaining it all and answered any questions that I had.

I was so impressed with the Vision Support Centre and would recommend it to anyone!

- Jessica S.


We are pleased to announce that we have relocated and merged our practice into our affiliated practice, Glenmore Optometry at 5-538 Yates Road, Kelowna, BC, V1V 2V8 (Sandalwood Plaza, Glenmore, next to Tripke Bakery). We will continue to provide care for our existing and new patients under the name “Glenmore Optometry” effective immediately. At this time, due to Covid-19 restrictions, we are limited to in person essential and urgent care and tele-optometry consultations.

For existing patients: Your patient files have been transferred to our new location and going forward, your regular Optometrist will be continuing your care under the name Glenmore Optometry.